Privacy Policy

• Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
• We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
• We will only retain personal information as long as necessary for the fulfillment of those purposes.
• We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
• Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
• We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
• We will make readily available to customers information about our policies and practices relating to the management of personal information.

Sharing Customer Information

At Mastercraft Painting & Decorating, Inc., we value your privacy and are committed to protecting your personal information. In accordance with TCR compliance and our privacy policies, we want to assure our customers that we do not share, sell, or rent your personal information with third parties for marketing purposes. Your data is used solely to provide and improve our services, and any information collected is handled with the utmost care and confidentiality.

Mobile Number Collection and Use (For TCR Compliance)

At Mastercraft Painting & Decorating, Inc., we respect your privacy and are committed to using your mobile number responsibly. Here's what you need to know:

How We Collect Your Mobile Number (Opt-In):

We may collect your mobile number when you:

• Sign up for our SMS alerts (e.g., appointment reminders, service updates).
• Contact us through our website form.
• Provide it directly to us during a visit or phone call.

How We Use Your Mobile Number:

We will only use your mobile number for the following purposes, with your prior consent:

• Sending you SMS alerts you have signed up for (e.g., appointment reminders, service updates).
• Providing customer service or contacting you about your repair or service.

Your Opt-Out Choices:

You can stop receiving SMS messages from us at any time by replying "STOP" to any message you receive. You can also manage your communication preferences by contacting us at 775-329-3445 or 775-883-3445.

Compliance with the Campaign Registry (TCR):

We are committed to complying with the TCR (The Campaign Registry) regulations. We have registered our SMS program with the TCR to ensure transparency and responsible mobile marketing practices. If you have any questions or concerns about how your information is used, please do not hesitate to contact us.

Additional Resources:

You can learn more about the TCR and your rights as a consumer on the FCC website: FCC Website